A Brief Guide to the Successful RPA Implementation in the Digital Transformation of your Business
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To thrive in this continuously evolving technological and economic change, organizations need to focus on two main objectives: automation & digital transformation.
Businesses these days are operating on a common denominator: an emphasis on digital transformation, which is majorly a process of exploiting digital technologies to create new & robust business models (Supporting Digital Transformation with RPA, n.d.)
To make things simple for you, here’s a brief on what RPA is and how it is changing your businesses. So, without any further delay, let’s dive in!
What is RPA?
Robotic Process Automation is a software technology that makes the process of automating digital tasks easier for everyone. With RPA, software users create “bots” that have the ability to learn, mimic, and even execute business processes similar to how humans do.
Also, this technology works well with Enterprise Resource Planning (ERP), third-party web services, and outdated systems, without a need to redesign the corporate program.
Here’s a graph depicting the rise of RPA technology across the years:
Still, confused about the hype surrounding this automation software? Here’s a list of a few benefits of RPA implementation in your business:
- RPA helps cut costs & time, allowing the team to focus on more valuable tasks such as customer service, marketing strategies, and much more.
- With RPA implementation businesses get an insight into the operations and performance of the organization.
- The analytical data provided by the RPA can be used to personalize the digital strategy of the organization and the robots can help speed up the same.
How does RPA help in the Digital transformation of the business?
To better understand the impact of digital transformation, we have to understand the role of RPA in the process.
From finance to legal and everything in between, RPA is being implemented to reduce the cumbersome manual tasks and also save time and money altogether. By helping in tasks such as data transfers, and order processes RPA is reshaping the business operations.
According to PWC (PricewaterhouseCoopers), businesses can automate 45 percent of the tasks and save around $2 trillion. The chart (How Much Time Do We Spend on Recurring Tasks?, 2021) very well depicts the amount of time organizations waste due to recurring tasks, and this is where RPA & automation stand useful.
Yet where does digital transformation stand in all of this?
RPA is one such technology that helps businesses to operate and help evolve digital transformation for almost all their business operations. Its automation capabilities help businesses to tackle the challenges encountered due to large back-office activities. Companies can leverage this information to adapt the digital transformation strategies to help adapt to their processes.
So, RPA not only supports the digital transformation but also makes it easy and quick to achieve.
5 planning factors for RPA in digital transformation for the businesses:
The ease with which RPA can be implemented to bring in automation for your business attracts many prospects. Many industry leaders need a broad plan for the RPA implementation to address issues such as:
With an increase in RPA interests within the enterprises, IT leaders must look for suitable automation initiatives and plan to scale these automation initiatives in the context of the digital transformation journey. It has been noted that although organizations have hyped RPA and automation to scale, it also requires proper governance and strategy to support the large software fleets.
2. Strategic Alignment
To smoothly implement the RPA program, it is important to align the objectives with the overall automation procedures. By doing so, enterprises can enjoy appropriate executive focus and resources to scale. It is also important to prioritize RPA opportunities to improve the customer experience.
3. Change Management
In case of a lack of proper change management planning, there are high chances of failure in RPA deployments. RPA & intelligent RPA enable new approaches for the employees that are working similarly for some time. While implementing new technologies, significant anxiety and confusion among employees can lead to resistance and a weakened momentum.
4. System & process stability
RPA implementation becomes further simple with a stable system environment. When system changes are abrupt & discontinuous the process becomes redundant. While implementing RPA techniques in the business processes, enterprises should keep a check on the overall automation roadmap.
5. Dedicated focus
Successful implementation of RPA requires a dedicated focus, learning & training of the digital transformation modules. Your RPA developers need to keep an eye on recent changes in RPA modules as well as enterprise needs.
Moving ahead with RPA in digital transformation
The digital transformation framework enabled by RPA is gaining much traction from organizations. Backed by the employees and management, this automation technology is going to do wonders in terms of digital transformation.
RPA is designed to duplicate human behavior and attend to daily tasks without any participation of humans. Automating repetitive tasks reduces the burden on manual systems.
The five-point strategy described above would help fuel the RPA revolution to increase productivity, and enhance consumer retention rates.
I hope this blog provides you with some fruitful insights on RPA implementation and a successful digital transformation journey for your business.